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Andersen 400 Windows vs. Pella 850


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2008 Merit Award Winner

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By Pat in Arnold, CA on 1/24/2008


We have been getting bids for our 52 windows from all the major brands of windows. Andersen, Pella, Melvin, Sierra Pacific, Loewen, Milgard, and JELD-WEN. None come close to the the Andersen 400 and Pella 850 series bids.

Correct me if I'm wrong, but aren't the Lowe's Pella 850 the Architect Series? Both Andersen and Pella are running neck and neck in price. Any insight on which is a better window? One is vinyl-clad and the other aluminum-clad. All other brands are at least $3,000+ more.


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By Eric in Seaville, NJ on 2/26/2008


Hi Pat,

We used Andersen 400 series HP and have had no problems at all. Every builder I talked to preferred them to the Pella windows. I'm not sure why, but that was the opinion of all five guys. They were slightly higher than the Pellas in my area (South Jersey), but I think they ran $28K for all 43 windows, and I have a lot of big windows in the house (see blog "2008 Cedar Ln" for pics).

Hope that helps!

Eric


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By Pat in Arnold, CA on 2/26/2008


We finally got all our bids back and we decided to with Marvin Integrity. Two reasons: they were the lowest bid by a couple thousand and they are wood-clad, made of fiberglass instead of vinyl.

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By Lisa in Fredericksburg, VA on 2/26/2008


Sorry, choking a bit here, $28K for 43 windows? That's an average cost of $651/window. Wow.
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By Eric in Seaville, NJ on 2/26/2008


Big windows and tempered glass, not a cheap combination.
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By Eric in Seaville, NJ on 2/26/2008


Sorry, that actually included two sliders and the front picture window (se602) which was $2,300 alone. It also included all grilles and screens.

Eric


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By Steve in Mercer Island, WA on 3/2/2008


I'm currently working on getting bids on replacement windows. I have 14 windows to replace (eight large, double-hung, 72"h x 46"w, two large trapezoid windows, and four small picture windows). So far I've received two bids: one from Pella for about $20K for their Impervia line, and one from Renewal by Andersen for $24K for their composites. This seemed kinda high so I called Home Depot and they quoted me prices on Milgard Ultras which are fiberglass and the total there was $8.1K for all the windows, and I was figuring about $200 labor per window so about $11K would be a reasonable. Does that sound right to you?

Thanks,

Steve


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By Mark in Newport, WA on 3/30/2008


We have been shopping all the major brands as well. We wanted fiberglass due to the color availability not found in vinyl, the Energy Star ratings, etc. We were very interested in Milgard's all-fiberglass windows but got a bid and realized it was simply too expensive. We were almost ready to resign ourselves to the white vinyl theme (not what we wanted), when we made one more stop to look at and price the Marvin Integrity fiberglass window. We are absolutely thrilled with the quality, color choice, and (most of all) the price. So, anyone out there pulling their hair out over window selection we strongly recommend having a look at Marvin's Integrity line -- it comes in both all-fiberglass and wood-fiberglass clad. 
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By Lee in Annapolis, MD on 4/5/2008


I am amazed the Marvin Integrity windows in your area are so cheap. Their quote was $10K more than the Andersen 400 quote in MD. I guess the lesson here is the bargain in one part of the U.S. is not the bargain in another part.
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By Rick in Manchester, MD on 4/14/2008


For anyone who is still considering Andersens, I will never, ever, deal with Andersen again. After they lost two of my double units, they were very smug about taking their sweet time solving the problem. In the end, they did make new units, but were very slow about shipping from their warehouse. When I knew they were at their warehouse, I insisted that I'd rent a U-Haul trailer and drive the hour to pick them up. At least then I'd know where they were. It took around five weeks from lost to forced pick up. Just my two cents.

Rick


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By Kenneth in Lees Summit, MO on 4/15/2008


Is it the Andersen windows you are displeased with, or the service you received from your distributor? Did Andersen mess up the order, or did the distributor mess up the order to Andersen. I am not trying to defend Andersen, but there is more than one entity at play here.

I ordered Milgard Ultimate fiberglass, and while the windows themselves are excellent, I agree that I wasn't entirely pleased with the company I ordered them from. However, I also recognize that the problems were local and not with the windows nor Milgard. I heartily recommend Milgard Ultimate, I might think twice about who I order them from though...

Please provide some clarification.


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By Rick in Manchester, MD on 4/15/2008


Yes I understand, but it was Andersen that lost the windows. If for a minute I thought the distributor was at fault, I'd be blasting them. It should be pointed out that Andersen is a huge company with multiple distribution points throughout the country, and each one is probably managed differently. At any point (according to the distributor), it is not clear if you are talking to someone from a distribution point or the factory. In my particular case, I think the major problem is at the distribution point. It is also the general attitude that no matter who you deal with, "you are after all, getting Andersen, so deal with it."

Rick


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By Brad in Basking Ridge, NJ on 7/3/2008


Eric,

Where in NJ and whom did you call? I am in central Jersey and I am doing Anderson windows and got quotes: $13K for 7 windows and one patio door. The slider was only $3K or $3,500 so why the price difference and how long ago did you have your windows done?

Brad

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By Eric in Seaville, NJ on 7/3/2008


Hi Brad,

I got the windows from Universal Supply. There are about 6 locations in south Jersey. My rep was Scott. I can give you his number via private message if you want it. I ordered the windows in early October, 2007. I think I got the sliders for $1,900 each? My windows were also pre-finished by Andersen, which the builder highly recommended since they are done in the factory. I have all the specifics at home if you want any more info. I can give you a size/price breakdown.

Hope that helps,

Eric

Pic included.


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By Brad in Basking Ridge, NJ on 7/3/2008


Eric,

Please give me all the info you feel comfortable giving me.  Names and numbers would be great. I will even give your name as a ref. Usually there is a program or something that if I get the windows from them you get some money off your bill. Just send a private message and I will figure out how to check it. :-P

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By Eric in Seaville, NJ on 7/17/2008


Here is all of the info on my windows in the attachment. Hope that helps!
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By Mike in Fresno, CA on 8/7/2008


Pat,

Marvin and Loewen are in a class of their own. Each of them have strong points, and both have great windows and doors. Pella is in a class action lawsuit for rotting frames, due to using roll-form aluminum on the sash. An extruded aluminum frame and sash is a more desirable window. Check out Semco Windows and Windsor Windows if I haven't caught you too late.

Also, the thought that vinyl windows are more energy efficient than a wood window is false. Especially if you are comparing it to a fully extruded frame wood window where the sash has a dead air space between the wood and aluminum. Good luck shopping!

Mike


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By Gabriela in Readington Twp, NJ on 8/9/2008


Hi Brad,

We are also going with Anderson 400 Series "Tilt Wash" windows. There are 32 windows and one slider in our quote from Fox Lumber. They seem to be very well priced. Attached is our quote, if you might want to shop both Eric's and our supplier for a price comparison. Since you're in Basking Ridge, Clinton (where Fox is out of) is not that far. We've been working with Anthony and George there. 

We ordered all our windows and they are scheduled for delivery on or about Aug 20! Hopefully, our framer will be ready for them, but Fox also said they would hold them on site for a week or two if we are not ready in time.


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By Brad in Basking Ridge, NJ on 8/9/2008


Gabriela,

We decided to go with Renewal by Andersen. That is the Woodwright series. We wanted wood in our place, not vinyl or fiberglass. Well it turns out that Renewal by Andersen includes the windows and installation. The price quoted was a tiny bit higher, because of a likely reason. First off, the windows prices are the same; but the installation was about 50% more. But with that 50% more, our labor is guaranteed for ten years. Since we are going to rent our location in the near future, a little more money right now for the guarantee was well worth it. Since it is straight from Andersen for the labor, I know there will be no problems trying to get work done under the guarantee. If it were a local contractor, who knows where they would be in five years let alone ten.

So in the end, we got 7 double-hung 400 series top of the line tilt-out for cleaning with screens, grill inside window, painted, tinted, and including one slider, all with the same specs for $12K with no interest for a year. The windows have the same guarantee as yours, I think. Ten years on the hardware, and twenty on the glass. So anything happening to our windows for ten years is fully covered, no matter what it is and no money out of our pocket to get it fixed. Since you're in NJ, did you see Eric's quote? That wholesaler did have good prices. Any other questions, feel free to ask. :-)

Brad

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By Brad in Basking Ridge, NJ on 8/9/2008


Gabriela,

Just out of curiosity how much was the installation? You can message me if you don't want to post it here. 

Thanks,

Brad

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By Paul in Richmond, VA on 8/10/2008


Gabriela,


Thanks much for posting the quote, it's really helpful. I'm in the planning phases of building my home in VA and info like this is great.

Paul


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By Gabriela in Readington Twp, NJ on 8/10/2008


Hi Brad,

Not sure I'm am able to tell how much our installation is; 'cause it sounds like you are doing replacement windows and we are doing new-construction windows. Our windows were ordered last week and will be arriving around August 20th, when our framer will install all windows and outside doors. His framing bid is not broken down by how much installing windows costs vs. the actual house framing job, but he was adamant that we have all exact rough openings for him to begin. Total framing, depending on who we go with, will be between $18K-$24K. I would imagine a small part of that bid is actually window installation, 'cause I think that's probably the real easy part of his whole job? Not being a framer and ALL, that's what I think.


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By Kent in Yonkers, NY on 9/23/2008


I am also interested in Marvin Infinity windows. I received an installed price of $21,850.

This is for 21 windows:

Everwood interior, bronze exterior, low-E II with argon, SDL.

What kind of pricing did you get? From whom? What were the specs?

Thanks... Kent


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By Jason in Chance, IA on 12/15/2008


Remember, my friend, you get what you pay for. I am biased, because I work for Pella; but there is a reason why J.D. Powers and Associates named us #1 in customer service. Also, with our partnership with Lowe's and their qualified installers or one of our fine window stores will be able to help you. Also, if you get a bid from the window store then take it to the Lowe's store; they will beat the window store's price.
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By Nancy in Linwood, NJ on 1/25/2009


Eric,

Can you send the numbers to me ?

Nancy


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By Chuck in Charlotte, NC on 2/4/2009


Yes $651 per window is very high.

I hope that is an installed price as well as a biannual cleaning for life included.

Chuck


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By Chuck in Charlotte, NC on 2/5/2009


Nancy:

Exactly what kind of numbers are you seeking? I may can help you if I have a better understanding of what you are looking for. I will do all I can.

Best of luck on your project.

Chuck


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By kenan in Tahoe, CA on 2/5/2009


Hi Pat,

We are building a home in Tahoe City and are also looking at the Marvin Integrity line since they're fiberglass and energy efficient. Out of curiosity, if you don't mind sharing, how many windows did you get and at what price? Also was your dealer nearby?

Our house will have 10 sliders and 32 windows.

Thanks in advance!

Best,

-kenan

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