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Posted by Steven in Colorado Springs, CO on 12/1/2015

They contacted me relatively late this morning to come up, and I was worried that we would run out of time (spoiler -- we did). So around 1:00 I rambled up to meet the new generator tech guy.


Longtime readers might remember I was quite pleased with Generator Luke -- he was a good tech who understood the needs of off-grid living and did awesome work with my Ecogen 6kW. I knew that sooner or later of course I'd have to call for something, and since my new Ecogen 15kW died a couple of weeks back, that time was now. Turned out their new tech is Generator Evan -- bright guy, still checking the books a lot (but that's okay by me).

He did a bunch of testing of the basics, then starting tearing more deeply into the machine to perform more detailed tests. We ran out of time around 3:30 when we realized we were losing light -- while the temperatures were BITTER cold (it was around 10o F) we were semi-okay as long as we had light. But when we began to lose it (winter -- gets dark here in the mountains fast) he had to pack it in.

Now knowing he wasn't able to finish, he's planning to come back up tomorrow, and hopefully we'll figure out what the heck is going on then. That's as frustrating for him as it is for me -- I originally encountered this problem two weeks ago (the 15th of November) but with Thanksgiving they weren't able to come up until today. At least the weather will be nicer -- and it's all under warranty, which is of course a huge plus.

Steven in Colorado

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